1 Introduction
Welcome to tk999. When you use our website or mobile app, certain information is shared with us. This Privacy Policy clearly explains what data we collect, how we use it, and what rights you have.
Tk999 believes every individual should have full control over their own data. We have nothing to hide — everything we do is laid out right here. This policy applies across all tk999 services, including our website, app, and customer support.
By continuing to use tk999, you are considered to have accepted this Privacy Policy. If you have any objections, please discontinue use of the platform and get in touch with us.
In brief: We only keep what is necessary, never sell your data, and treat your privacy as our highest priority.
2 What information do we collect?
Various types of information may be collected when you register for an account on tk999 and during your subsequent use of the platform. Full details are provided below:
Personal identification information
- Full Name & Date of Birth
- Mobile number & email address (if applicable)
- National ID Number (collected during verification)
- Residential Address
Financial Information
- Mobile banking number (bKash, Nagad, Rocket, etc.)
- Deposit & Withdrawal History
- Transaction ID & amount
Usage Data (Automatically Collected)
- IP Address & Device Type
- Browser Name & Version
- Time spent on each page
- Betting History & Gaming Activity
- Login time & location (at the country/city level)
| Data Type | Mandatory? | Purpose |
|---|---|---|
| Name & Mobile Number | Yes | Account Registration & Verification |
| Date of Birth | Yes | Age Verification (18+) |
| Mobile banking number | Yes | Payment Processing |
| National ID Card | When Required | Identity Verification |
| IP Address | Automatic | Security & Fraud Prevention |
3 How Is Your Information Collected?
Tk999 collects information in two primary ways — what you provide directly, and what is generated automatically as you use the platform.
Directly Provided Information
Information you provide when filling out the registration form, submitting payment details, or communicating with our customer support team is stored on our systems.
Automatically Collected Data
When you browse our site or app, certain information — such as your device type, browser, IP address, and similar details — is logged automatically. This is done primarily for security purposes.
Cookies & Tracking
We use cookies to remember your session and enhance your experience. Full details can be found in the Cookies Policy section below.
4 Why Do We Use Your Information?
Tk999 uses your information only for specific, legitimate purposes. We never use your data unnecessarily.
- Account management: To create, manage, and keep your account secure.
- Payment processing: To process deposits and withdrawals accurately.
- Age & Identity Verification: To ensure that no one under the age of 18 is able to use the platform.
- Fraud Prevention: To detect and prevent suspicious activity.
- Service improvement: To analyze and improve your experience on our platform.
- Legal Obligations: To comply with applicable laws and regulations.
- Customer Support: To provide you with fast, accurate solutions to your issues.
- Personalized Offers: To show you bonuses and promotions tailored to your preferences.
We use your information solely for the purposes described above. Should we wish to use it for any other purpose, your separate consent will be obtained beforehand.
6 Cookies Policy
Cookies are small text files stored in your browser or on your device. tk999 uses cookies to make your experience smoother and more convenient.
What Types of Cookies Do We Use?
- Essential Cookies: Essential for maintaining login sessions and ensuring the site functions properly.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand which sections of the site are used most (non-personally identifiable).
You can disable cookies through your browser settings, though doing so may affect certain features of the site.
7 How Do We Keep Your Data Secure?
Tk999 uses internationally recognized technologies and processes to protect your data. Security is one of our highest priorities.
- SSL/TLS Encryption: All data is encrypted during transfer.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & IP monitoring: Suspicious login attempts are blocked.
- Regular Security Audits: Our systems are reviewed on a regular basis.
- Restricted Access: Only authorized personnel have access to your data.
- Data Backup: Regular backups are maintained on secure servers.
No system on the internet is 100% impenetrable. However, we make every effort to protect your data and respond swiftly whenever a security issue is identified.
8 How Long Is Your Data Retained?
Tk999 retains your data only for as long as necessary. Holding on to information beyond what is needed goes against our policy.
- While Your Account Is Active: All your data will be kept safe and secure.
- After Account Closure: Certain data may be retained for a minimum of 5 years for legal compliance.
- Inactive Accounts: If your account remains inactive for 12 months, your data may be deleted following prior notice.
- Transaction Records: Retained long-term for financial regulatory compliance.
9 Your data rights
Tk999 believes you should have complete control over your own data. Your rights are outlined below:
Right to Access
You can find out exactly what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request that your data be deleted, subject to certain conditions.
Right to Object
You may object to the use of your data for specific purposes.
Right to Data Portability
You can receive your data in a readable, portable format.
Right to restrict processing
You may request that the processing of your data be restricted under certain circumstances.
To exercise any of the rights above, reach out to us via email or Live Chat. We typically respond within 30 business days.
10 Protection of Minors
Tk999 is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has registered using false information, the account will be immediately closed and all associated data deleted.
If you believe a minor is using tk999, please contact us immediately.
11 Changes to this policy
Tk999 may update this Privacy Policy from time to time. For significant changes, we will notify you via the app or by sending a message to your registered mobile number.
The "Last Updated" date at the top of the page tells you when the policy was last revised. Continued use of tk999 will be considered acceptance of the updated policy.
12 Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please don't hesitate to reach out. Our Bengali-speaking team is always here to help.
- Email: privacy@tk999-bangla.com
- General Support Email: support@tk999-bangla.com
- Live Chat: Available 24/7 on Website & App
Our Commitment: We aim to respond to all privacy-related requests within 30 business days.
Why trust tk999?
More aspects of our data protection
Secure Data Centers
Our servers are hosted in internationally certified data centers, with both physical and cyber security measures in place.
Regular security audits
Third-party security experts conduct regular audits of tk999. Any vulnerabilities discovered are addressed immediately.
Spam-Free Experience
We will never use your phone number or email to send unsolicited marketing messages. You have full control over your notification preferences.